Privacy Policy

Effective Date: March 7, 2025

At PureCity, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website (https://purecity.xyz/), make a purchase, or engage with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and non-personal information to enhance your shopping experience. The types of data we collect include:

  • Personal Information: Name, email address, phone number, shipping/billing address, payment details.
  • Account Information: Login credentials, purchase history, and preferences if you create an account.
  • Device and Browsing Data: IP address, browser type, operating system, and pages visited.
  • Cookies and Tracking Technologies: We use cookies to improve site functionality, personalize content, and analyze user behavior.

2. How We Use Your Information

We use the information collected for various purposes, including but not limited to:

  • Processing and fulfilling your orders.
  • Providing customer support and responding to inquiries.
  • Sending order confirmations, shipping updates, and promotional emails.
  • Improving website functionality, security, and user experience.
  • Personalizing product recommendations and marketing campaigns.
  • Preventing fraud, unauthorized transactions, and other security threats.

3. Data Sharing & Disclosure

We respect your privacy and do not sell or rent your data. However, we may share your information with:

  • Service Providers: Third-party partners who assist with payment processing, order fulfillment, and delivery.
  • Marketing & Advertising Partners: To provide personalized ads and promotions.
  • Legal Authorities: If required by law or in response to legal requests.

4. Data Security Measures

We implement robust security measures to protect your personal data, including:

  • Encryption: Secure SSL encryption for online transactions.
  • Access Controls: Limited employee access to sensitive information.
  • Regular Security Audits: Monitoring for vulnerabilities and breaches.

Despite our efforts, no online transmission or storage system is completely secure, so we encourage you to use strong passwords and safeguard your personal information.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience and analyze website traffic. You may manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

6. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing personal information.

7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing emails and targeted ads.
  • Request a copy of the information we store about you.

To exercise these rights, please contact us at info@purecity.xyz.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will take appropriate steps to delete it.

10. Policy Updates & Changes

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on our website, with the “Effective Date” updated accordingly.

11. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: info@purecity.xyz
📍 Address: Tan Tao Industrial Park C St Lot 9E, Tan Tao A Ward
📞 Phone: (84-8) 7541636